Privacy Policy of OpenSign™

Effective Date: 09/01/2023

Qik Innovations Private Limited ("we", "us", or "our") operates the OpenSign™ digital signature service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.opensignlabs.com or any other website that links to this privacy policy, use our mobile application, and engage with our service, OpenSign™ on https://app.opensignlabs.com or https://eu-app.opensignlabs.com (collectively, the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information for various purposes to provide and improve our Service to you.

Personal Identification Information:

• Full name, email address, phone number, and address

• Login data (email address, password)

• Digital signature data

• Transactional data related to the documents you e-sign or send through OpenSign™

Non-personal Identification Information:

• Browser name, type of computer, and technical information about users' means of connection to our Services, such as the operating system and the Internet service providers utilized

2. How We Collect Information

• Directly from you when you provide it to us (e.g., by creating an account, contacting customer support, signing documents).

• Automatically as you navigate through the site (information collected through cookies and other tracking technologies).

• From third parties, for example, our business partners.

3. Use of Information

The information we collect may be used in the following ways:

• To provide and maintain our Service

• To notify you about changes to our Service

• To allow you to participate in interactive features of our Service when you choose to do so

• To provide customer support

• To gather analysis or valuable information so that we can improve our Service

• To monitor the usage of our Service

• To detect, prevent and address technical issues

• To provide you with news, special offers, and general information about other goods, services, and events which we offer

4. Sharing of Information

We may share the information we collect in various ways, including the following:

• Service Providers: We may share your information with third-party companies that perform services on our behalf.

• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred.

• Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. However, remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable and we cannot guarantee its absolute security.

6. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy.

7. Your Privacy Rights

Depending on where you reside, you may have the following rights:

• The right to access, update or to delete the information we have on you.

• The right of rectification.

• The right to object.

• The right of restriction.

• The right to data portability

• The right to withdraw consent

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

9. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at hello@opensignlabs.com.