Privacy Policy of OpenSign™
Effective Date: 09/01/2023
Qik Innovations Private Limited ("we", "us", or "our") operates the OpenSign™ digital signature service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.opensignlabs.com or any other website that links to this privacy policy, use our mobile application, and engage with our service, OpenSign™ on https://app.opensignlabs.com or https://eu-app.opensignlabs.com (collectively, the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information for various purposes to provide and improve our Service to you.
Personal Identification Information:
- Full name, email address, phone number, and address
- Name, email address, and message submitted through the website contact form
- Login data (email address, password)
- Digital signature data
- Transactional data related to the documents you e-sign or send through OpenSign™
Non-personal Identification Information:
- Browser name, type of computer, and technical information about users' means of connection to our Services, such as the operating system and the Internet service providers utilized
- A temporary keyed hash of your network address used to limit spam submissions through the contact form
2. How We Collect Information
- Directly from you when you provide it to us (e.g., by creating an account, contacting customer support, signing documents).
- Automatically as you navigate through the site (information collected through cookies and other tracking technologies).
- From third parties, for example, our business partners.
3. Use of Information
The information we collect may be used in the following ways:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To respond to website contact form messages and keep a record of those requests
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers, and general information about other goods, services, and events which we offer
4. Sharing of Information
We may share the information we collect in various ways, including the following:
- Service Providers: We may share your information with third-party companies that perform services on our behalf.
- Website contact form submissions are stored in our Cloudflare database, and Cloudflare Email Service sends a notification to our team.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred.
- Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
6. Data Retention
7. Your Privacy Rights
Depending on where you reside, you may have the following rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability
- The right to withdraw consent